Withdrawal

Cancellation notice

Right to cancel

The Customer may withdraw from the contract within 14 days without stating any reasons for this in text form (e.g. letter, fax or e–mail) or by returning the goods. The period begins upon receipt of this notice in text form although not before the recipient has received the goods (in the case of the recurring supply of similar goods, not before receipt of the first part delivery) and also not before fulfillment of the Internet Shop's information obligations according to article 246 § 2 in association with § 1 paragraph 1 and 2 Introductory Act to the German Civil Code as well as the Internet Shop's obligations according to § 312g paragraph 1 sentence 1 German Civil Code in association with the 246 § 3 Introductory Act to the German Civil Code. The cancellation period is observed by the timely sending of the cancellation notice or dispatching of the goods.

Send letter of cancellation to:

E–mail: thomas@tomshot360.com

Consequences of cancellation

In the case of an effective cancellation, the mutually received services by both parties must be returned and, if applicable, any benefits made (e.g. interest). If the Customer are unable to return the received goods or any benefits (e.g. consumer benefits) or can only partly return these or in a worsened condition, the Customer must offer compensation for this of equal value. In the case of a deterioration of the goods and for any benefits made, the Customer will only have to make a compensation of equal value in so far as the benefits or the deterioration can be traced back to the handling of the goods which goes beyond an examination of the properties and the functioning. "Examination of properties and functioning" is understood to mean the testing and trying on of the respective goods as is usually possible in a store. Goods which can be sent as a parcel can be returned at the Internet Shop's risk. For domestic deliveries, the Customer must assume the standard costs of the return if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed 40 euros or, if the price is more than this, the Customer has not yet rendered the service in return or the contractually agreed part payment. Otherwise for domestic deliveries, the return is free of charge to the Customer. For international deliveries, the Customer must assume all costs of the return, and import fees and shipping costs are not refundable. Goods which cannot be returned by parcel delivery will be collected from the Customer. Any obligations with regard to reimbursement of payments must be made within 30 days. The period starts for the Customer with the sending of the letter of cancellation or the goods and, for the Internet Shop, it begins with the receipt of these.

Special notes

The right to cancel does not apply to software if the delivered data carriers have been unsealed. Furthermore, the right to cancel does not apply to goods which, due to their specific characteristics, are unfit for return consignment. This may be the case with e.g. downloads.

End of cancellation notice